What characterizes an agile approach in IT departments?

An agile approach in IT departments is characterized by an iterative and collaborative process. This methodology encourages teams to work in short, iterative cycles known as sprints, allowing for frequent evaluation, adjustments, and refinements based on feedback. This iterative nature helps teams respond promptly to changing requirements and enhances collaboration among stakeholders, fostering an environment where continuous improvement is prioritized.

By emphasizing teamwork, regular communication, and customer feedback, the agile approach ensures that the development process remains flexible and adaptive. This means that instead of following a rigid plan, teams can pivot and adapt their strategies based on what they learn throughout the development process. This is distinct from methodologies that depend on fixed hierarchies or slow reactions to shifts in project needs, which is quite the opposite of what agile aims to achieve. Furthermore, while technical efficiency is important, agile methods encompass broader goals, including user satisfaction and delivering value, rather than focusing solely on technical metrics.