Which framework is used to ensure that the IT services align with business needs?

The correct choice is COBIT, which stands for Control Objectives for Information and Related Technologies. This framework is specifically designed to help organizations manage and maximize the value of their IT investments while ensuring that IT services are aligned with business objectives. COBIT provides a set of best practices, tools, and resources that support governance and management of enterprise IT.

By focusing on aligning IT processes and services with business goals, COBIT enables organizations to ensure that they are delivering maximum value from their IT investments, addressing risks, and optimizing resources. It emphasizes the importance of a governance framework that includes stakeholders from both the IT and business sides, facilitating communication and collaboration.

The other frameworks mentioned do serve important roles in their respective areas—TOGAF is primarily an enterprise architecture framework, CMMI focuses on process improvement across various disciplines, and Agile centers on iterative development and customer collaboration—but they do not specifically focus on aligning IT services directly with broader business needs in the same comprehensive manner as COBIT.