Which of the following is NOT a step in developing an agile IT department?

Maintaining a complex organizational structure is not a step in developing an agile IT department because agile methodologies emphasize simplicity, flexibility, and responsiveness over complexity. An agile framework benefits from streamlined processes and fewer layers of management, allowing teams to operate efficiently and adapt quickly to changes. The focus is on empowering small, cross-functional teams that can make decisions swiftly, rather than navigating through a convoluted hierarchy.

In contrast, an iterative project development process fosters adaptability and continuous improvement, while emphasizing collaboration and transparency strengthens team dynamics and improves communication. Additionally, hiring candidates with both business and technical skills ensures that teams can bridge the gap between IT capabilities and business needs, further supporting agile principles. Thus, the notion of maintaining a complex organizational structure stands in direct opposition to the foundational tenets of agility.